I sent my crypto deposit, but I haven't been credited

Modified on Fri, 13 Jun at 8:00 AM

Blockchain tech sometimes faces slowdowns and gets really busy, which can affect how well it works. It's important to get transaction confirmations to make sure everything is correct, and different networks or platforms might need different numbers of confirmations. It's a good idea to check their rules.

Usually, things get done in a set time, but when there's a lot of traffic – more transactions than the network can handle – things can slow down. This happens because blockchains work on their own, without anyone controlling them.


When there are delays in transactions:


Be patient: Wait it out while the transaction is still being confirmed.


Keep an eye on it: Use tools that let you see the blockchain (called blockchain explorers) to check on your transaction and see how many confirmations it has.


Get help if needed: If the wait is really long or you're worried, get in touch with the customer service of the platform you're using. They can give you more help and information.

 


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